Great hotel in a decent location, with just a couple of things stopping it from being perfect.
The room was lovely—clean, comfortable, and good value for money. The highlight was definitely the spa, which featured a well-equipped gym, plus an amazing pool, sauna, and hot tub.
There were two minor downsides. First, the checkout process took quite a while and felt slightly outdated in terms of efficiency. That said, an 11:00 a.m. checkout is more generous than what we’ve experienced elsewhere.
The main issue for us was parking. There was no availability in the valet service, and at $40 per night it’s quite expensive. We were directed to the car park across the road, which was extremely tight and appeared to have only around five public spaces in a multi-storey facility. While I understand this isn’t directly the hotel’s responsibility, it’s realistic to expect that many guests will rely on that car park. It would make sense for the hotel to arrange some kind of partnership or agreement with it. We have a medium-sized vehicle and it barely fit, which could be a separate issue worth addressing.
Aside from this, we had a fantastic stay.
Maree Tassell
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February 23, 2026
We've stayed at The Bolton a number of times now and always enjoy the friendly and personalized service that comes with this smaller, boutique type hotel. The rooms are VERY clean, generously sized, and with the added bonus of a kitchen are perfect for longer stays. Location is great with an easy walk to the CBD.
Derek Jones
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November 25, 2025
The Bolton is a family run hotel. I stayed here for two nights on business. The staff are friendly and very helpful. I found that the room I had a little "ordinary" but functional. Plenty of space with a small kitchenette with a small dishwasher, hob and fridge. My room did smell of previous cooking which hit you as soon as you walked in. I liked the bathroom with the large shower cubical and lots of space.
WATCHOUT! If you drink the water from the bottles in the fridge which are in light blue plastic containers, you will be charged shy of 8 buck!!! A rip off for water. The bottles label crow on about sustainability, reusability and all the other virtue signals that are supposed to make us feel all fuzzy and fluffy however the hotel are just stretching it slightly with the price...
Yes you can drink from the tap, which the hotel like to tell you when you complain about the cost of the bottled water, if thats the case don't sell the water!
I've written too much in the subject of the rip off water. The hotel is comfortable , close to the town and the harbour, and I would recommend.
Katie Lindsay
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December 28, 2025
Absolutely fabulous. Hadn't stayed before as it's down the business and government end of the city. But the view is wonderful - make sure you book a room with guaranteed view - as is the hotel in general and the staff. Our room was pretty big and had a kitchenette and fridge had a good amount of stuff for our self-catered Xmas leftovers and fancy ciders. The Rita Angus connection and artwork was an unexpected surprise. Really happy we finally stayed here after trying various other hotels around the city over the years.
Keiran Lee
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February 14, 2026
Decent hotel. Nice staff and really big rooms which was great after a long trip in NZ. Bed super comfy and nice linen. It’s just a bit tired, in need of a refresh, amenities are average (don’t bother with the gym) and caters to a much older crowd
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12 Bolton Street, Wellington 6011, New Zealand
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Great hotel in a decent location, with just a couple of things stopping it from being perfect. The room was lovely—clean, comfortable, and good value for money. The highlight was definitely the spa, which featured a well-equipped gym, plus an amazing pool, sauna, and hot tub. There were two minor downsides. First, the checkout process took quite a while and felt slightly outdated in terms of efficiency. That said, an 11:00 a.m. checkout is more generous than what we’ve experienced elsewhere. The main issue for us was parking. There was no availability in the valet service, and at $40 per night it’s quite expensive. We were directed to the car park across the road, which was extremely tight and appeared to have only around five public spaces in a multi-storey facility. While I understand this isn’t directly the hotel’s responsibility, it’s realistic to expect that many guests will rely on that car park. It would make sense for the hotel to arrange some kind of partnership or agreement with it. We have a medium-sized vehicle and it barely fit, which could be a separate issue worth addressing. Aside from this, we had a fantastic stay.
We've stayed at The Bolton a number of times now and always enjoy the friendly and personalized service that comes with this smaller, boutique type hotel. The rooms are VERY clean, generously sized, and with the added bonus of a kitchen are perfect for longer stays. Location is great with an easy walk to the CBD.
The Bolton is a family run hotel. I stayed here for two nights on business. The staff are friendly and very helpful. I found that the room I had a little "ordinary" but functional. Plenty of space with a small kitchenette with a small dishwasher, hob and fridge. My room did smell of previous cooking which hit you as soon as you walked in. I liked the bathroom with the large shower cubical and lots of space. WATCHOUT! If you drink the water from the bottles in the fridge which are in light blue plastic containers, you will be charged shy of 8 buck!!! A rip off for water. The bottles label crow on about sustainability, reusability and all the other virtue signals that are supposed to make us feel all fuzzy and fluffy however the hotel are just stretching it slightly with the price... Yes you can drink from the tap, which the hotel like to tell you when you complain about the cost of the bottled water, if thats the case don't sell the water! I've written too much in the subject of the rip off water. The hotel is comfortable , close to the town and the harbour, and I would recommend.
Absolutely fabulous. Hadn't stayed before as it's down the business and government end of the city. But the view is wonderful - make sure you book a room with guaranteed view - as is the hotel in general and the staff. Our room was pretty big and had a kitchenette and fridge had a good amount of stuff for our self-catered Xmas leftovers and fancy ciders. The Rita Angus connection and artwork was an unexpected surprise. Really happy we finally stayed here after trying various other hotels around the city over the years.
Decent hotel. Nice staff and really big rooms which was great after a long trip in NZ. Bed super comfy and nice linen. It’s just a bit tired, in need of a refresh, amenities are average (don’t bother with the gym) and caters to a much older crowd