Capital City Ford
97 Taranaki Street, Te Aro, Wellington 6011, New ZealandAbout Capital City Ford
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97 Taranaki Street, Te Aro, Wellington 6011, New ZealandWe could not load the map for this listing.
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Had an awesome experience when looking for a Everest Tremor! Marwaan was super helpful and patient with us. I communicated what i was after and he was amazing at communicating updates and answering any and every question. I first went into Capital City Ford back in February and Marwaan welcomed me gave me a look around. He gave me the best option to suit me and we decided to wait mid year when the next roll out started. Fast forward to 31st of July Marwaan handed me the keys to the exact vehicle I was after. Over those 5 months Marwaan would check in and reassure me that I wasnt forgotten and after driving away Im stoked with the car and experience. Nga mihi nui Marwaan Jermain and Wayne. Love your mahi!
Had an awesome experience buying our Everest with Jason in Paraparaumu. The price was not to be missed so we drove from Hamilton and he came in on Sunday, when the branch is usually closed to sort everything for us. Above and beyond.
Upon our arrival at Capital City Ford, we were promptly escorted to the correct department. We were warmly greeted by Marawaan, who introduced himself and invited us to outline our specific requirements and preferences for the vehicle we were considering purchasing. With considerable enthusiasm and confidence, Marawaan presented us with various options, and his sales techniques effectively persuaded us to opt for a brand-new Ford Everest Wildtrak instead of a pre-owned vehicle. By collaborating closely with Wayne in the finance department, Marawaan facilitated our purchase of a new vehicle while enabling us to maintain the same monthly payment as our previous second-hand Fortuner. Moreover, Marawaan assisted us in trading in our Toyota. Throughout the entire process, Marawaan and Wayne kept us informed about the progress. We were delighted to share the unveiling of our new vehicle with our family and the exceptional staff who had supported us throughout. This experience was truly remarkable, and we will always appreciate the guidance and assistance provided by the staff at Capital City Ford. Thanks Michelle, Gianni, Emilio, and Ricardo.
The service was satisfactory, but there were a few issues. The logbooks were not returned to the folder or glovebox, and the dash cam was disconnected with the wires left hanging. The overall service quality seems to have declined recently. Additionally, the vehicle was visibly dirty at pickup; it used to be cleaned as part of the service, which no longer appears to be the case.
Recently I have had excellent interactions with Capital Ford for the servicing of my Escape. Tom provided excellent customer service as well as the technicians. Much appreciated!!