Lesson learnt in you get what you pay for. Room was very basic. Lino on bathroom floor, no phone, no Netflix not enough plugs and no toiletries.
Memories of boarding school come to mind.
However room very clean and a comfortable bed.
My biggest gripe is that a week before my stay I rang and added an extra night to my stay. When I check in I realised this additional night had been charged at 60% higher than my other nights. I was not made aware of this during phone call. Still waiting for a phone call from management re this.
Definitely not a $300 per night hotel!
Natalie Love-Aiga
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January 09, 2026
We needed to amend our booking, the staff were happy to help with this. Just a few little things I felt could have made our stay better. When I arrived at the underground parking ( which I had booked) the lady over intercom said “ Come to reception “ I said really? You want me to come to find a park and report to reception?! Then come back to my booked parking. There was silence for 5minutes as I’m saying hello are you still there? With no reply. Then the automatic door opened , and all she said was “come to reception”! Once we parked our car, made our way to reception to check in. While doing so I was told there would be a seperate $50 transaction with zero explanation. So I asked what is this for? Was told it is to cover any damages. No where in our booking confirmations was this mentioned. We were handed our room key, told level two. We get in the lift and press level 2 and we’re aren’t moving. After 3 minutes panic sets in so I hit emergency button. The lift door is opened and we are still on ground floor feeling rather silly. They said did you tap your room key on the sensor? Well did you tell us too was my reply, no you did not. Don’t assume everyone who checks in has stayed at a hotel before and knows the drill! That aside albeit a frustrating check in, the room was clean, well stocked with linen, tea & coffee facilities & milk. Luggage rack, iron, hairdryer, hangers & Shampoo/Bodywash. The linen was lovely & clean. The double beds were so comfy! We had no noise and had a great sleep. Good water pressure in the shower but the toilet was very low to the floor and a very small bowl. If you are on the larger side you would struggle! I’m not exactly tiny and I struggled to get up! Check out was straight forward but she never told me about the $50 I’d paid and when I could get it back/ process. So I had to ask her.
Andrew Speake
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February 25, 2026
We had our 3rd flight cancelled in as many days and every hotel was taking full advantage. We paid at least double the rate of what the price was in the days leading up to our booking. On top of that we had a room next to a cleaner chemical room and an electrical cupboard. The toilet cistern continually let water out. We could regularly hear water hammer from pipes above or to the side of our room, possibly from a washing machine. Window was tiny with little natural light. I would have been disappointed if I had paid the normal price.
Mark Barlow
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January 02, 2026
Great hotel at reasonable price. Fantastic service. We booked a year out and then my wife broke her leg in two places two weeks before our trip so she was in a wheel chair. The hotel moved us to an accessible room and we're really helpful. Recommended.
christopher Smith
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December 16, 2025
Just had 3 nights staying at the ibis. A little bit dated but that wasn’t as issue at all. The beds were super comfie and the room spotless when we arrived. The restaurant down stairs was food with for me the fish in a curry batter the winner.
The Ibis is very well located in the cbd and a short walk to all the cbd has to offer. No shortage of cafes or bars plus a flat walk if you are going to Sky Stadium at all.
I look forward to staying there again
A big thank you to all the staff who were warm and friendly.
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Lesson learnt in you get what you pay for. Room was very basic. Lino on bathroom floor, no phone, no Netflix not enough plugs and no toiletries. Memories of boarding school come to mind. However room very clean and a comfortable bed. My biggest gripe is that a week before my stay I rang and added an extra night to my stay. When I check in I realised this additional night had been charged at 60% higher than my other nights. I was not made aware of this during phone call. Still waiting for a phone call from management re this. Definitely not a $300 per night hotel!
We needed to amend our booking, the staff were happy to help with this. Just a few little things I felt could have made our stay better. When I arrived at the underground parking ( which I had booked) the lady over intercom said “ Come to reception “ I said really? You want me to come to find a park and report to reception?! Then come back to my booked parking. There was silence for 5minutes as I’m saying hello are you still there? With no reply. Then the automatic door opened , and all she said was “come to reception”! Once we parked our car, made our way to reception to check in. While doing so I was told there would be a seperate $50 transaction with zero explanation. So I asked what is this for? Was told it is to cover any damages. No where in our booking confirmations was this mentioned. We were handed our room key, told level two. We get in the lift and press level 2 and we’re aren’t moving. After 3 minutes panic sets in so I hit emergency button. The lift door is opened and we are still on ground floor feeling rather silly. They said did you tap your room key on the sensor? Well did you tell us too was my reply, no you did not. Don’t assume everyone who checks in has stayed at a hotel before and knows the drill! That aside albeit a frustrating check in, the room was clean, well stocked with linen, tea & coffee facilities & milk. Luggage rack, iron, hairdryer, hangers & Shampoo/Bodywash. The linen was lovely & clean. The double beds were so comfy! We had no noise and had a great sleep. Good water pressure in the shower but the toilet was very low to the floor and a very small bowl. If you are on the larger side you would struggle! I’m not exactly tiny and I struggled to get up! Check out was straight forward but she never told me about the $50 I’d paid and when I could get it back/ process. So I had to ask her.
We had our 3rd flight cancelled in as many days and every hotel was taking full advantage. We paid at least double the rate of what the price was in the days leading up to our booking. On top of that we had a room next to a cleaner chemical room and an electrical cupboard. The toilet cistern continually let water out. We could regularly hear water hammer from pipes above or to the side of our room, possibly from a washing machine. Window was tiny with little natural light. I would have been disappointed if I had paid the normal price.
Great hotel at reasonable price. Fantastic service. We booked a year out and then my wife broke her leg in two places two weeks before our trip so she was in a wheel chair. The hotel moved us to an accessible room and we're really helpful. Recommended.
Just had 3 nights staying at the ibis. A little bit dated but that wasn’t as issue at all. The beds were super comfie and the room spotless when we arrived. The restaurant down stairs was food with for me the fish in a curry batter the winner. The Ibis is very well located in the cbd and a short walk to all the cbd has to offer. No shortage of cafes or bars plus a flat walk if you are going to Sky Stadium at all. I look forward to staying there again A big thank you to all the staff who were warm and friendly.